Contact Protocol
1. Technical Support & Billing
If you are experiencing node failures, authentication loop errors, or require urgent assistance with your billing/subscription status, transmit your request directly to our support channel:
Email: support@eigenstate.dev
Response Protocol: We aim to resolve all critical tier inquiries within 24-48 standard operating hours.
2. Business & Security Inquiries
For partnerships, institutional access, or responsible disclosure of cryptographic/security vulnerabilities within the EigenState infrastructure, contact our administrative command:
Email: aditya@eigenstate.dev
3. Operator Community (Discord)
If you are an active Scholar or Fellowship member, the fastest way to get architectural advice or reach the command team is through our secure Discord Array.
- Navigate to your Dashboard
- Ensure your Discord identity is synced
- Ping a moderator or admin directly in the server.
4. Physical Address
EigenState operates as a decentralized digital entity. However, for legal and compliance requirements, our registered operating origin is:
Shinde Aditya
Hyderabad, India